Terms & Conditions

2Nature of Our Service

SwitchFair:

• Is a comparison and referral platform
• Is not an energy, broadband or utility supplier
• Does not directly provide utility services

We provide comparisons and may introduce you to third-party providers.

We may receive commission from providers when you switch through our service.

3No Financial Advice

Information provided on this website:

• Is for general information purposes only
• Does not constitute financial, legal or professional advice
• Should not be relied upon as sole decision-making guidance

You should verify all tariffs and contract details directly with the provider.

4Accuracy of Information

We aim to ensure information is accurate and up to date. However:

• Tariffs may change without notice
• Not all providers may be included
• Savings estimates are illustrative only

We do not guarantee that comparisons are exhaustive or error-free.

5User Responsibilities

By using our website, you agree:

• To provide accurate and truthful information
• Not to misuse the website
• Not to attempt unauthorised access
• Not to use automated scraping or bots

6Third-Party Providers

When you switch or request quotes:

• You enter into a contract directly with the utility provider
• We are not responsible for the provider's services
• Any disputes must be raised with the provider

We are not liable for service interruptions, billing errors, or contract disputes.

7Limitation of Liability

To the fullest extent permitted by law, DUKE LEADS – FZCO shall not be liable for:

• Indirect or consequential losses
• Loss of profits or savings
• Errors in third-party information
• Service interruptions

8Intellectual Property

All content on this website including:

• Logos
• Text
• Graphics
• Design

Is owned by or licensed to DUKE LEADS – FZCO.

You may not reproduce or distribute content without written permission.

9Data Protection

Your personal data is handled in accordance with our Privacy Policy.

10International Operation

Although operated from the United Arab Emirates, this website targets UK consumers. UK law applies to data protection matters.

11Governing Law

These Terms shall be governed by and interpreted in accordance with:

• The laws of England and Wales for UK consumer matters
• Subject to jurisdiction of the English courts

12Changes to These Terms

We may update these Terms from time to time. Continued use of the website constitutes acceptance of updated Terms.